Customer support
that actually works.

One AI-powered helpdesk for tickets, live chat, and self-serve. Resolve more, hire less, and keep your customers genuinely happy.

✓ Live in 60 seconds✓ No account needed to start
app.deskleap.io / inbox
Maya Okafor2m
Refund still pending after 5 days
Henrik Søren4m
How do I export to CSV?
Priya Raman11m
API webhook returning 502
Trusted by 4,200+ support teams worldwide
NORTHWINDLinearisHalcyonPARALLAXMeridianfernwood
The platform · 4 pillars

Everything support, nothing extra.

Replace Zendesk, Intercom, and your home-grown FAQ — with one tool that gets sharper every week.

01 · Triage

AI ticket routing that learns your team.

Leap reads every conversation, auto-tags it, picks the right agent, and resolves the easy ones itself. No rules to maintain.

Refund #4821 stuck98%Billing
API returning 50294%Engineering
How to invite teammates?89%Auto-resolve
Feature request: dark mode91%Product
02 · Conversations

Live chat your customers won't curse at.

A featherweight widget with proactive messages, instant translation across 31 languages, and an AI that knows when to hand off.

Where's my order?
Order #4821 ships tomorrow morning. Track here →
03 · Self-serve

A knowledge base that writes itself.

We turn your best resolved tickets into searchable articles automatically — and keep them fresh as your product changes.

How do I update my plan?4 results
Upgrading or downgrading your subscriptionBilling
Adding seats mid-cycleBilling
Annual vs monthly pricingPricing
04 · Insight

Analytics that point at the fix.

Trends, CSAT, agent load, and bottleneck detection — surfaced in plain English, not buried under filters.

First response time
43s avg
↓ 62%
vs last month
By the numbers

Real teams, replacing real tools, in 30 days.

78%
Tickets resolved by AI alone
43s
Median first response
4.8
Avg CSAT score
$2.1M
Saved by Northwind in Y1
Pricing · one number

Pay per agent. Nothing else. Ever.

No per-ticket fees, no AI meters, no add-ons, no tiers of features. Every plan gets the whole platform — you only pay for the people on your team.

FreeFor small teams

The full platform. Every feature, no caps, no card.

$0forever — up to 3 agents
Start free
  • Unlimited tickets, sites & articles
  • Leap AI included — no usage caps
  • Live chat widget & knowledge base
  • Email & community support
MOST POPULAR
ProGrowing teams

The only thing you ever pay for is your team size.

$29/agent/month
Start free, upgrade anytime
  • Everything in Free
  • Unlimited agents — $29 each
  • Slack & WhatsApp channels
  • CSAT, SLA & analytics
  • Priority support
ScaleFor 50+ agents

For teams handling 50K+ tickets a month who need it bulletproof.

Customvolume pricing
Talk to sales
  • Custom AI training on your data
  • SAML SSO, SCIM, audit logs
  • HIPAA & SOC 2 Type II
  • Dedicated CSM & 99.99% SLA
  • Private cloud · multi-region
Free forever for up to 3 agents · no credit card · cancel anytime
Customers · 4,200+

They came for the AI.
They stayed for the calm.

We replaced Zendesk and a 7-person ops team with DeskLeap and three pretty happy humans. Our CSAT went up. I still don't fully believe it.
EC
Eleanor Chen
VP Customer Experience · Northwind
Setup took an afternoon. By Friday, Leap was triaging better than agents who'd been there for years.
MA
Marcus Adeyemi
Head of Support · Linearis
The knowledge base writes itself from our resolved tickets. We've stopped pretending docs are someone's job.
SN
Sara Nilsson
Support Lead · Halcyon
One number: first response went from 11 minutes to 38 seconds. Customers actually thank us in chat now.
DR
Diego Ruiz
COO · Parallax
It's the first AI tool I've shipped where my team asks for MORE features instead of fewer.
IB
Ines Beaumont
CX Director · Meridian
FAQ

Frequently asked questions

Everything you need to know about DeskLeap

Less queue.
More happy customers.

Spin up DeskLeap in 4 minutes. We’ll import your tickets, your docs, and your tone of voice.