Free platform. Pay only for AI that works.
DeskLeap is free — every feature, unlimited human agents. The only thing you ever pay for is an AI Agent that resolves your tickets and live chats for you, at a flat $29/month with 500 AI replies included per agent. No per-resolution fees, no surprise bills.
Start with a 14-day free trial — no card required.
The app is free. Pay only for AI that does the work.
The entire platform is free — every feature, unlimited human agents. The only thing you ever pay for is an AI Agent that actually resolves your tickets and live chats, at $29/month each.
Every feature. Unlimited human agents. No caps, no card, no catch.
- Unlimited human agents & seats
- Tickets, live chat & knowledge base
- Unlimited sites, articles & channels
- CSAT, SLA & analytics
- Email support
A tireless AI teammate that works your support — answering tickets, and picking up live chats, even when you’re offline.
- 14-day free trial — no card required
- Answers tickets on its own
- Picks up live chats when your team is offline
- 500 AI replies included per agent, every month
- Trained on your site & knowledge base
- Keeps working nights, weekends & holidays
- Add as many as you need — $29 each
- Add or cancel any agent, anytime
What the others charge for AI
Most helpdesks sell AI as a metered add-on. The better your AI performs, the more you pay. We think that’s backwards.
| Feature | DeskLeap | Zendesk | Intercom (Fin) | Freshdesk |
|---|---|---|---|---|
| The platform | Free | $55/agent | $29/seat | $19/agent |
| AI that resolves support | $29/AI agent | From $1.50/resolution after 5–10 per agent | From $0.99/outcome | $0.49/session after 500 |
| AI chatbot | Included | From $1.50/resolution after 5–10 per agent | From $0.99/outcome | $0.49/session after 500 |
| AI copilot for agents | Included | +$50/agent | Included | +$29/agent |
| Live chat | Included | Included | Included | Omni plans only |
| CSAT surveys | Included | Included | Included | Pro plan+ |
| Surprise usage bills | Never | Auto-charged overages | Per-resolution fees | Session packs |
Competitor pricing verified 2 September 2026 against each vendor’s own pricing page (zendesk.com/pricing, intercom.com/pricing, freshworks.com/freshdesk/pricing). Seat prices are the entry tier on annual billing. Zendesk bills AI agents on automated resolutions but publishes no per-resolution price, so we quote none. Freshdesk includes the first 500 Freddy sessions per month. Copilot add-ons are priced per human agent, separately from the base plan.
Frequently asked questions
Everything you need to know about DeskLeap
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